About the Service
This brings countless benefits, including…
- On demand scale up / scale down of capacity as required
- Removes the need for IT infrastructure refresh cycles (typically every 3 years)
- Quick and easy work from home and on-the-go via iPad’s and laptops
- Automatic daily backups of all your cloud stored data and desktop
- Very low capital expenditure (CAPEX) investment required
- Less equipment on-site, reducing the risk of failures and power usage
- Significantly lower cost per seat than traditional models
- Worry-free, externally, professionally managed infrastructure
- Disaster recovery benefits (log in from remote site / home in the event of disaster)
Included as standard (Pilot edition):
- DDA ready-to-use cloud desktop for each user
- A full suite of business applications, available through the App Library
- Management features
- Managed antivirus software, automatically updates every 3 hours
- Software updates including Windows and Microsoft Office updates
- 24×7 service availability monitoring
Service Features and Pricing
| Features | Included |
| Work from home / iPad |  |
| Office 365 Business Premium Edition | |
| MyCloud Connector for Windows | |
| iPad, iPhone and Android mobile device support | |
| MyCloud Desktop Connector | Optional |
| Inclusions | Included |
| Desktop Storage | 20GB |
| Management | Included |
| “Snapshot” backups | Daily |
| Windows updates | Daily |
| Antivirus updates | 3 hours |
| Service availability monitoring | 24 x 7 |
| Recommended Options |
| Private IP ADSL2+ Connection (Recommended for up to 6 users) |
| Private IP EFM, Ethernet, Fiber Connection (recommended for 7+ users) |
| On-disk data upload processing |
Cloud infrastructure layer maintainence support is included with all cloud hosted offerings. Basic operating system updates and management are included at the sole discretion of Your Local Telecom, labour, management and updates relating to 3rd party changes affecting their operation is not included. Support for all software, general support, onsite equipment support and operating system changes, requests or faults are available at our standard support rates applicable to the type of support provided.
Terms and Conditions
This document is updated periodically; please contact Your Local Telecom to obtain the most up to date revision. While every effort is made to provide accurate pricing details, the information contained within is indicitive and is subject to change at any time. Your Local Telecom will endevour to provide you with advanced warning of any applicable price changes where possible. Please note that any services provided or works performed outside of the scope of standard product inclusions may incur additional charges.
All prices are exclusive of GST unless otherwise noted. All prices are in AUD (Australian Dollars). Surcharges may apply depending on payment method used. Additional charges may be applicable, subject to order conditions. Fair usage policy applies to all services. Information in this document is subject to change without notice. Prices are subject to change without notice. All services are subject to availability and qualification. Not all services will be available in all areas.
The information contained in this document is defined as being confidential information belonging to Your Local Telecom and is subject to the terms of any non-disclosure agreement, or mutual non-disclosure agreement.
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